Hello – We are Chris and Rowena Tutauha. We are a customer centric business.
What is a customer centric business?
Being customer-centric means we focus every aspect of our business on what our customers need and want.
What does that look like?
Imagine that your family is happy and everyone is benefitting from the relationship you have with us – your family has more time to be family and the product or service you have bought from us meets your need and want.
We are specialists in lead generation ..
What are lead generators?
Lead generation is the process of generating consumer interest for a product or service with the goal of turning that interest into a sale. In online marketing this typically involves collecting a visitor’s contact information (called a “lead”) via a web form.
My goal is to help prospective clients clearly understand what is on offer. - Chris Tutauha
As a customer centric sales professional I believe we must have a strong, aggressive 52 week financial destination. It’s all about helping those who know, love and trust me with what I have to offer my clients.
In my experience I have found that sales professionals with strong, aggressive financial goals also have strong moral fortitude and an unbelievable attitude of doing the right thing because it is the right thing to do. They live and breathe honesty, integrity and transparency.
They also have great communication skills saturated with a clear understanding of what product or service they are offering, so much so they have excellent business acumen, empathy and very discerning of people from all walks of life.
Understand what a Code of Conduct is.
Industry codes can provide the necessary regulatory support for industry. They can guard against misconduct and opportunistic behaviour, while fostering long term changes to business culture.
They can be described as a set of rules or standards of conduct for an industry, including the relationship between industry participants or their customers.
Codes of conduct can be mandatory or voluntary:
- Prescribed mandatory codes provide a set of rules or minimum standards for an industry, including the relationship between industry participants or their customers. They are prescribed as regulations under Competition and Consumer Act 2010. Go to the Australian Competition and Consumer Commission (ACCC) website find out the mandatory industry codes.
- Non-prescribed voluntary codes are a form of industry self-regulation. Voluntary industry codes are usually flexible and can change in response to industry or consumer needs. They set out specific standards of conduct for an industry including how to deal with its members and customers. Go to the ACCC website to learn more about voluntary codes.